INVESTORS RIGHTS AND OBLIGATIONS:
1.1 You should familiarize yourself with the protection accorded to the money or other property you may deposit with your trading member, particularly in the event of a default in the stock market or the broking firm's insolvency or bankruptcy.
1.1.1 please ensure that you have a documentary proof of your having made deposit of such money or property with the trading member, stating towards which account such money or property deposited.
1.1.2 Further, it may be noted that the extent to which you may recover such money or property may be governed by the Bye-laws and Regulations of NSE and the scheme of the Investors' Protection Fund force from time to time.
1.1.3 Any dispute with the trading member with respect to deposits, margin money etc., and producing an appropriate proof thereof, shall be subject to arbitration as per the Rules, Byelaws/Regulations of NSE or its Clearing Corporation.
1.2 Before you begin to trade, you should obtain a clear idea from your trading member of all brokerage, commissions, fees and other charges, which will be levied on you for trading. These charges will affect your net cash inflow or outflow.
1.3 You should exercise due diligence and comply with the following requirements of the NSE and/por SEBI:
1.3.1 Please deal only with and through SEBI registered trading members who are members of the Stock Exchange and are enabled to trade on the Exchange. All SEBI registered trading members are given a registration no., which may be verified from SEBI. The details of all members of NSE and whether they are enabled to trade may be verified from NSE website (www.nseindia.com> Home> Members > Member Directory).
1.3.2 Demand any such information, details and documents from the trading member, for the purpose of verification, as you may find it necessary to satisfy yourself about his credentials.
1.3.3 Furnish all such details in full as are required by the trading member as required in "Know your client" form, which may also include details of PAN of Passport or Driving License or Voters ID, or Ration Card, bank account and depository account, as is available with the investor.
1.3.4 Execute a broker-client agreement in the form prescribed by SEBI and/or the Relevant Authority of NSE or its Clearing corporation from time to time because this may be useful as a proof or your dealing arrangements with the trading member.
1.3.5 Give any order for buy or sell of a security in writing or in such form or manner, as may be mutually agreed. Giving instructions in writing ensures that you have proof of your intent, in case of disputes with the trading member.
1.3.6 Ensure that the trading member, who contains minute records of eery transaction, issues a contract note to you. Verify that the contract not contains details of order no., trade number, trade time, trade price, and trade quantity, name of security, client code allotted to you and showing the brokerage separately. Contract notes are required to be given/sent by the trading member to the investors latest on the next working day of the trade. The trading members not can issue contract either in electronic form using digital signature as required, or in hard copy. In case you do not received a contract note on the next working day or at a mutually agreed time, please get in touch with the Investors Grievance Cell of NSE.
1.3.7 Facility of Trade Verification is available on NSE website (ww.nse-india.com), where details of trade as mentioned in the contract note may be verified from the trade date up to fie trading days. Where trade details on the website, do not tally with the details mentioned in the contract note, immediately get in touch with the Investors Grievance Cell of NSE.
1.3.8 Ensure that payment/delivery of securities against settlement is given to the concerned trading member within one working day prior to the date of pay announced by NSE or it's clearing corporation. Payments should be made only by account payee cheque in favor of the firm/company of the trading member and a receipt or acknowledgement towards what such payment is made be abstained from the trading member. Delivery of securities is made by the pool account of the trading member rather than to the beneficiary account of the trading member.
1.3.9 In case payout of money and/or securities is not received on the next working day after date of payout announced by NSE or its Clearing Corporation please follow-up with the concerned trading member for it release. In case payout is not released as above from the trading member within five working days, ensure that you lodge a complaint with the Investors' Grievance Cell of NSE.
1.3.10 Every Trading Member is required to send a complete 'Statement of Accounts', for both funds and securities settlement to each of its constituents, at sue.... The NSE may prescribe periodicity as from time to time. You should report errors, if any, in the Statement immediately, but not later than 30 calendar days of receipt thereof, to the Trading Member. In case the error is not rectified or there is a dispute, ensure that you refer such matter to the investor’s grievance cell of NSE.
1.3.11 In case of a complaint against a trading member/registered sub-broker, you should address the complaint to the Office as may be specified by NSE from time to time.
1.4 In case where a trading member surrenders his trading membership, NSE gives a public notice inviting claims, if any, from investors. In case of a claim relating to "transactions executed on the trading system" of NSE, ensure that you lodge a claim with NSE/NSCCL within the stipulated period and with the supporting documents.
1.5 In case where a trading member is expelled from trading membership or declared a defaulter, NSE gives a public notice igniting claims, if any, from investors. In case of a claim, relating to "transactions executed on the trading system" of NSE, ensure that you lodge a claim with NSE within the stipulated period and with the supporting documents.
1.6 Claims against a defaulter/expelled member found to be valid as prescribed in the relevant Rules/Bye-laws and the scheme under the Investors 'Protecting Fund (IPF) may be payable first out of the amount vested in the Committee for Settlement of Claims against Defaulters, on pro-rata basis if the amount inadequate. The balance amount of claims, if any, to a maximum amount of Rs.10 lakhs per investor claim, per defaulter/expelled member may be payable subject to such claims being found payable under the scheme of IPF.
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